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Content
Capabilities
Scopes
Quantitative

Street Intercept Interview

  • Intercept eligible interviewees for interviews in high-traffic or specific areas.

Online Research

  • The interviewer prepares the interview outline in advance and visits the eligible interviewees' homes.

Telephone Survey

  • According to the questionnaire, interviewers interviewed eligible interviewees by telephone.

Personal In-home Interview

  • The interviewer prepares the interview outline in advance and visits the eligible interviewees' homes.
QuanLitative

QuantQual

  • Cluster research, combined with quantitative and qualitative methods, clearly explain to the interviewees the complex test content, clearly understand the interviewees' select intertion, and deeply understand the reasons for their answers.

In-depth Research

  • The interviewer make face-to-face communication with the interviewee for 1-2 hours

Symposium

  • Organize 6-12 people to discuss a topic under the guidance of a professional moderator, each group will be given about 1-2 hours.

Workshop

  • Organize multiple, multi-role participants to express their opinions and discuss it on a topic under the guidance of a professional moderator until a targeted solution is reached, each group will be given approximately 2-3 hours.
Observation

Accompanying Shopping

  • After obtaining the consent of interviewees, the interviewer accompanys interviewees through the entire process of shopping, recording the routes and product selections and asking interviewees about the reason for this behavior.

Observation Method

  • Investigators can directly or indirectly observe and record the behavior or condition that is occurring on the spot through their own feelings or by means of video recording equipment to obtain first-hand information. According to the observation method, it can be divided into participatory observation and non-participatory observation, public observation and non-public observation, structural observation and non-structure observation, direct observation and indirect observation, self observation, design observation, and machine observation.
MYSTERY SHOPPER
Mystery Customer

Mystery Customer

  • Establish a complete and comprehensive Evaluation Index System. Organize qualified and professionally trained investigators as consumers to the designated place to consume goods or services, and investigate and record the goods, environment and service attitudes according to inspection indicators. The survey includes two forms: open visits and undercover investigation.

联系我们contact us

Shanghai China-norm Quality Technical Service Co., Ltd.

6F, No.355, Guangzhong West Road, Baohua Center, Jing'an District, Shanghai, China

+86 021 55971185
fushuo@china-norm.com

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